Terms of Service

Effective July 27, 2026

1. Acceptance of these terms

By creating an account, selecting a plan, or using LUVTrader's board-management services, you agree to these Terms of Service and the Refund & Cancellation Policy. If you do not agree, do not submit payment or ask LUVTrader to begin managing your board.

2. Services and no guaranteed outcome

LUVTrader provides administrative board-management support, including bidding, reposting, monitoring, pricing strategy, communication, and progress tracking. LUVTrader cannot guarantee that any trip will be cleared, sold, traded, released, or completed by a particular date or at a particular price.

3. Fees and clearing costs

Your selected plan covers the management services shown at checkout. Trip-clearing costs, payments to third parties, and other costs required to complete an authorized clearing activity are separate from the service fee. You remain responsible for all clearing costs you authorize or that LUVTrader reasonably commits on your behalf under your instructions.

4. Authorization and instructions

When you submit a board, trip, preference, spending limit, or other instruction, you authorize LUVTrader to take reasonable actions consistent with that instruction. LUVTrader may contact you for clarification and may pause an activity when information is incomplete, conflicting, or appears inaccurate.

5. Member responsibilities

You must provide current, complete, and accurate account, contact, board, and payment information. You are responsible for reviewing your board and account activity, responding to time-sensitive questions, protecting your login credentials, and notifying LUVTrader promptly when your instructions or availability change.

6. Service start, pauses, and cancellation

Service begins after payment and account activation. A pause or cancellation request does not reverse work already performed or costs already incurred or committed. LUVTrader will stop new clearing activity as soon as reasonably possible after receiving a pause or cancellation request.

7. Communications and account access

You agree that LUVTrader may send service-related messages by email, SMS, or through the client portal. You are responsible for maintaining access to the contact methods connected to your account. Service notices are considered received when sent to the contact information on file.

8. Changes and questions

LUVTrader may update these terms when its services or operating requirements change. Material updates will be presented before they apply to a new purchase or renewal. Questions about these terms may be submitted to LUVTrader Operations through the client portal.

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